Our Terms


Driver Eligibility

  • A current full New Zealand driver’s license is required, or a full license from your country of origin.
  • If the license is not in an English language format, then an international license is also required.
  • Drivers’ names and licenses are recorded at the commencement of hire.


  •  deposit of NZ$400 is required to secure your booking. The balance is payable at the time of pickup of your vehicle. 

Hire Costs

  • All hire costs are to be paid in full, prior to you taking delivery of the campervan. Payment may be made by Visa/Mastercard (which incurs 2% credit card fee).  International bank transfers do not attract the bank fees.

Daily Rates

  • Our day is a calendar day, not a 24-hour day. Vehicles are available from 9am on the day you commence your hire, and must be returned by 4pm on the day of return unless prior arrangements are made.

Cancellation Fee Schedule

    • Cancelling up to 30 days prior to pick up of your campervan — 50% of your deposit
    • Within 30 days of your pick up date — 100% of your deposit

Insurance, Excess/Bond, Exclusions

We charge $250 bond, and this is added to your credit card at the time of van collection. This is held for 1 month after you return the van and covers things like speeding fines (from roadside cameras), tolls, parking and camping fines. Copies of any traffic offence notices that arrive after your departure will be provided. 

Comprehensive insurance cover is included in the daily hire charges.

  • We charge a maximum of $6000 excess on campervan claims for damages to the vehicle.
  • You can take extra insurance to cover the excess, although this is not mandatory as it may be covered by your credit card insurance, or travel insurance already. It doesn’t happen often, but it does happen occasionally so please be prepared. For the most part, the amount charged is enough to cover the repairs.
  • Insurances do not cover:
    • water submersion
    • serious damage to tyres caused by driving while a tyre is flat due to a puncture
    • willful damage
    • damage caused while driving under the influence of alcohol or drugs
    • costs to retrieve a bogged or stranded vehicle

Road Restrictions

  • The following roads are regarded as unsuitable for Campa South’s campervans:
    • Skippers Road (Queenstown)
    • Ninety Mile Beach (Northland)
    • Ball Hut Road (Mt Cook)
    • North of Colville Township (Coromandel)
    • Our campervans MUST NOT be used on these roads and is the same for all rental vehicles.
  • Prolonged gravel driving is not permitted. 
  • Other roads may be deemed unsuitable from time to time and you are expected to follow instructions of road signs posted by roadworking crews.

One Way Hires

  • One way hires may be subject to relocation costs.

Roadside Assistance and Repairs

  •  All our campervans are maintained to a high standard. In the event of a mechanical problem, an AA Service Agent will provide roadside assistance. 
  • Free roadside assistance does not cover keys locked in vehicles, flat batteries caused by leaving headlights on, bogged or stranded vehicles, the cost of which is to be met by the hirer. Metro area callout fee $90; rural fee varies.

Vehicle Substitution

  • We reserve the right to substitute a comparable vehicle at no extra cost in some circumstances. This substitution shall not constitute a breach of contract and does not entitle the hirer to any refund in whole or in part.
  • Layouts of vehicles may vary slightly due to manufacturer’s modifications of designs.
  • Any illustrations on this website should be considered as indicative only.
  • Campa South will not be liable for any other costs, charges or damages, whether consequential or not, as a result of delay in providing or failure to provide the campervan.

Extension of Hire

  • Subject to availability, amendments to increase the length of your hire attract no penalty.

Late Return of Campervan

  • If the campervan is kept beyond the contracted rental period without authorisation, a rate equal to double the “Super Peak” summer daily rate will be charged.

Booking Amendments

  • Please be advised that Campa South Rentals reserves the right to treat booking amendments as cancellations, at its discretion.


  • With the exception of seeing eye dogs for the blind, no animals are permitted in our campervans.


  • All vehicles are supplied with a full tank of fuel at the start of the hire, and must be returned with a full tank at the end of your hire. If a van’s fuel gauge needle is not covering or above the “Full” line on the fuel gauge upon return there will be a refueling fee payable in addition to the cost of the fuel.